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HarborOne Mortgage is open for business. The health and safety of our customers and our team are of the utmost importance to us in this ever changing COVID-19 environment. Because of that, we are fortunate that our staff is able to work from home and online and ready to assist you with all of your home financing needs.

Attention Customers

HarborOne Mortgage continues to lend to both homebuyers and refinance customers during these unprecedented times. Much of our business can be conducted over the phone or via the internet, however, there may be instances where business is conducted face to face. Home inspections, appraisals and loan closings are a few examples where a face to face may be requested. Below are best practices when you are planning for an in-person meeting:

  • Confirmation there has been no known exposure to the virus, no overseas travel within 45 days, and no current symptoms indicative of the Coronavirus.
  • Sanitize surfaces before and after any in person meetings
  • Do not share pen or other instruments
  • Agree to be no closer than six feet from anyone
  • Provide any form of ID, when required, electronically to avoid physical contact
  • Ask individuals to wash their hands thoroughly prior to meeting
  • Encourage the use of rubber gloves, if possible

As we navigate through this historic time, you may experience transactional delays due to shelter at home requirements, businesses closures, job interruptions, etc. Please communicate with your HOME Loan Officer if there are any material changes to your circumstances prior to the closing of your home mortgage. Stay safe!

About Krista Jennings

Hello! My name is Krista Jennings and I’m the Branch Manager of the Grantham branch. I've been in the mortgage industry for over 13 years. I started as a processor for a mortgage broker, then an Underwriter for a bank, an Account Executive for a wholesale lender and have been the Branch Manager here since January 2010.  I take a hands on approach with all of our clients. I look forward to working with you; whether it be assisting a first time home buyer achieve the dream of home ownership, the purchase of a second home, or a refinance of your current residence.

"Justin, Thank you and Krista for all the work you did on the estate sale. It could have not been done without all the extra work you put into it. It is greatly appreciated, Thanks again."
- Gene

"THANK YOU!!! Could not have done it without the Jenning's!!!!!!!!!"
- Sarah

"A big huge THANK YOU again for all you did for my mortgage. This was a huge personal goal of mine and I want to thank you for helping me to make it happen. I am so excited and so grateful to you and all your hard work!!"
- Terri

Thank you so much for all your hard work! We just spent our first night in the new house! - Robin
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